If you’re not receiving hot water from your tankless water heater, start by checking the power outlet. It’s common for the GFI (Ground Fault Interrupter) to trip, requiring a simple reset. You can test the health of your outlet by plugging the unit into a different outlet or an extension cord. If the problem is a power issue that requires an electrician’s assistance, we can recommend an electrician we trust.
Other potential reasons for no hot water include water, gas, or airflow issues. Check the front panel for error codes; refer to our list of common errors and solutions below for guidance.
If your water heater has been automatically turning off and you’ve been resetting it without success, it may be shutting down to prevent damage. This indicates it’s time to schedule a service visit with a Pipecraft technician to promptly diagnose and resolve the issue.
