Pipecraft Plumbing – Privacy Policy and Terms of Service
Terms of Service
Effective Date: 09/01/2024
Welcome to Pipecraft Plumbing! These Terms of Service (“Terms”) govern your use of our website (if applicable) and any services provided by Pipecraft Plumbing. By engaging our services or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.
1. Services Provided
- 1.1. Pipecraft Plumbing provides plumbing services, including but not limited to repairs, installations, maintenance, and emergency services.
- 1.2. Service availability and scheduling are subject to our operational capacity and may vary.
2. Customer Responsibilities
- 2.1. You agree to provide accurate and complete information regarding your plumbing needs.
- 2.2. You agree to provide safe and accessible working conditions for our plumbers.
- 2.3. You are responsible for obtaining any necessary permits or approvals for plumbing work.
- 2.4. You are responsible for ensuring that all utilities are properly shut off and safe for work to commence, unless otherwise agreed to by Pipecraft Plumbing.
3. Payment
- 3.1. Payment for services is due upon completion of work, unless otherwise agreed.
- 3.2. We accept various forms of payment, as specified during the service scheduling process.
- 3.3. You agree to pay all charges incurred for services rendered, including parts, labor, and any applicable fees.
- 3.4. Overdue payments may be subject to late fees or collection proceedings.
4. Warranty and Liability
- 4.1. Pipecraft Plumbing warrants its workmanship for a specified period, as communicated at the time of service. Warranty coverage may vary depending on the type of service and materials used.
- 4.2. We are not liable for damages resulting from pre-existing conditions or customer-provided materials.
- 4.3. Our liability is limited to the cost of the services provided.
- 4.4. Pipecraft Plumbing is not liable for indirect, incidental, or consequential damages.
5. Scheduling and Cancellation
- 5.1. Appointments can be scheduled by phone or through our website (if applicable).
- 5.2. We require reasonable notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.
6. Intellectual Property
- 6.1. Any content on our website (if applicable), including logos, text, and images, is the property of Pipecraft Plumbing and is protected by copyright and other intellectual property laws.
- 6.2. You may not reproduce, distribute, or modify any content without our prior written consent.
7. SMS/Text Messaging Terms (if applicable)
- 7.1. If you opt-in to receive SMS/text messages from Pipecraft Plumbing, you agree to the following:
- Types of Messages: Appointment reminders, service updates, and promotional offers.
- Frequency: Varies.
- Message and Data Rates: May apply. Check with your mobile carrier.
- Opt-Out: Reply “STOP” to any message.
- Help: Reply “HELP” or contact us at (303) 478-3829.
8. Changes to These Terms
- 8.1. We may update these Terms from time to time. Changes will be posted on our website (if applicable) or communicated to you directly.
9. Governing Law
- 9.1. These Terms are governed by the laws of the State of Colorado.
10. Contact Us
- 10.1. If you have any questions, please contact us at:
Privacy Policy
Effective Date: 09/01/2024
Pipecraft Plumbing is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including your email address.
1. Information We Collect
- 1.1. Personal Information:
- Name, address, phone number, and email address.
- Details about your plumbing needs.
- Payment information.
- Any communication data.
- 1.2. Non-Personal Information:
- Website usage data (if applicable).
- Technical data (IP address, browser type, etc.) if website is used.
2. How We Use Your Information
- 2.1. To provide plumbing services.
- 2.2. To communicate with you about appointments, services, and updates, including via email.
- 2.3. To process payments.
- 2.4. To improve our services.
- 2.5. To comply with legal obligations.
- 2.6. To send promotional emails about our services.
3. How We Share Your Information
- 3.1. We do not sell your personal information.
- 3.2. We may share information with:
- Service providers who assist us.
- As required by law.
4. Data Security
- 4.1. We take reasonable measures to protect your information.
- 4.2. No method of transmission or storage is 100% secure.
5. Your Rights
- 5.1. You have the right to access and correct your information.
- 5.2. You may opt-out of receiving promotional emails by clicking the “unsubscribe” link at the bottom of any promotional email or by contacting us directly at Info@PipecraftPlumbingHelp.com.
- 5.3. You may opt-out of promotional communications.
6. Cookies and Tracking (if applicable)
- 6.1. Our website may use cookies to improve your experience.
- 6.2. You can adjust your browser settings to refuse cookies.
7. Third-Party Links (if applicable)
- 7.1. We are not responsible for the privacy practices of third-party websites.
8. Children’s Privacy
- 8.1. Our services are not intended for children under 18.
9. SMS/Text Messaging (if applicable)
- 9.1. Refer to the SMS/Text Messaging Terms in the Terms of Service.
10. Changes to This Policy
- 10.1. We may update this policy. Changes will be posted on our website (if applicable).
11. Contact Us
Email: Info@PipecraftPlumbingHelp.com
11.1. For questions, contact us at:
Pipecraft Plumbing
13330 W 72nd Cir
Arvada, CO 80005
Phone: (303) 478-3829
