A case can be made for both vinegar and descaling solution. They are both effective; however, descaling solutions may be more effective in removing heavy scaling.

The primary difference is how the units are vented. Outdoor tankless water heaters are generally less expensive because they don’t require the same venting as indoor units. However, in Colorado, tankless water heaters tend to be more expensive due to the higher BTU load needed for heating water at high altitudes and the additional cost of running ventilation lines.

Rinnai offers comprehensive warranties and support, you can find out exact warranty information on their website here: https://www.rinnai.us/support/warranty

Generally Rinnai tankless water heater warranties are:

Warranty – Standard for Residential 15 yrs or 12K hours on Heat Exchanger/ 5 years on Parts/ 1 Year on Labor
Warranty – Standard for Commercial 8 yrs or 12K hours on Heat Exchanger/ 5 years on Parts/ 1 Year on Labor

Regular maintenance includes checking and cleaning the in-line screen filter and flushing the unit to prevent scale and lime buildup. Annual flushing is recommended to maintain optimal performance and efficiency.

Turn off the water supply and contact Pipecraft Plumbing immediately to schedule a repair or replacement.

Several reliable brands of tankless water heaters are reliable, including Rinnai, Navien, Noritz, Bradford White, Bosch, and AO Smith. The key is to work with Pipecraft Plumbing to evaluate your entire system. Our team of licensed plumbers will recommend the best brands and models based on factors like reliability, equipment experience, lifespan, ease of maintenance, warranty repair rates, manufacturer support, and parts availability.

The Rinnai warranty does not cover any failures or operating difficulties due to the following:

Accident, abuse, or misuse
Alteration
Misapplication
Force majeure
Improper installation (such as but not limited to inadequate water quality, condensate damage, improper venting, incorrect gas type, incorrect gas or water pressure, or absence of a drain pan under the appliance)
Improper maintenance (such as but not limited to scale build-up, freeze damage, or vent blockage)
Incorrect sizing
Any other causes other than defects in materials or workmanship

This Warranty does not apply to any product whose serial number or manufacture date has been defaced. It also does not cover any product used in an application that uses chemically treated water, such as a pool or spa heater. This appliance is suitable for filling large or whirlpool bathtubs with potable water. Refer to the Water Quality Section in the Operation and Installation Manual.

Check the power outlet, water supply, and gas connections. If the issue persists, contact Pipecraft Plumbing for assistance.

Rinnai tankless water heaters are designed to handle various water conditions. However, hard water or water quality issues may require additional maintenance or water treatment solutions. Consult Pipecraft Plumbing for water treatment, filtration, or softening system recommendations.

Tankless water heaters are excellent options for household or business applications. In Colorado, working with a licensed plumber who understands gas and electrical requirements and settings that need to be adjusted for altitude is essential. Some popular and reliable tankless water heater brands include Navien, Bradford White, Rinnai, AO Smith, Bosch, and Noritz. Pipecraft Plumbing has installed, maintained, and repaired all brands of tankless water heaters. Eternal tankless water heaters closed their doors years ago, leaving Eternal owners without help or parts to support their systems. Pipecraft has installed, repaired, maintained, and replaced Eternal tankless water heaters. If your Eternal water heater isn’t working, call us, and we’ll advise you on the health of your system and review the solutions and options available for maintenance, repair, or replacement.

Advantages include energy efficiency, longer lifespan, space savings, and unlimited hot water. Disadvantages include higher upfront purchase cost, potential installation expenses, and output challenges if not properly sized. It’s essential to weigh these factors when deciding if a tankless water heater is right for your needs.

Yes, it is recommended to hire a licensed plumber for both installation and maintenance of your tankless water heater. Professional installation ensures the unit is set up correctly and safely, and regular maintenance by a licensed Pipecraft Plumbing plumber helps prolong the life of your water heater, maintain its efficiency, and protect your warranty.

If you’re not receiving hot water from your tankless water heater, start by checking the power outlet. It’s common for the GFI (Ground Fault Interrupter) to trip, requiring a simple reset. You can test the health of your outlet by plugging the unit into a different outlet or an extension cord. If the problem is a power issue that requires an electrician’s assistance, we can recommend an electrician we trust.

Other potential reasons for no hot water include water, gas, or airflow issues. Check the front panel for error codes; refer to our list of common errors and solutions below for guidance.

If your water heater has been automatically turning off and you’ve been resetting it without success, it may be shutting down to prevent damage. This indicates it’s time to schedule a service visit with a Pipecraft technician to promptly diagnose and resolve the issue.

If you’re not receiving hot water from your tankless water heater, start by checking the power outlet. It’s common for the GFI (Ground Fault Interrupter) to trip, requiring a simple reset. You can test the health of your outlet by plugging the unit into a different outlet or an extension cord. If the problem is a power issue that requires an electrician’s assistance we can recommend an electrician we trust.

Other potential reasons for no hot water include issues with water, gas, or air flow. Check the front panel for any error codes; refer to our list of common error codes and solutions below for guidance.

If your water heater has been automatically turning off and you’ve been resetting it without success, it may be shutting down to prevent damage. This is an indicator that it’s time to schedule a service visit with a Pipecraft technician to diagnose and resolve the issue promptly.

If you’re feeling supremely confident you can try flushing your Eternal Water Heater every 12 months to maintain efficiency and prevent scale buildup.

Navien tankless water heaters typically need 2-4 amps. They come with a factory-installed 3-pronged (grounded) plug that can be plugged into any nearby grounded electrical outlet.

The cost of installing a tankless water heater varies based on several factors, including the type of system, your hot water demands, whether it’s a retrofit, any code changes since your last water heater was installed, your location, the construction of your home, the complexity of the installation, and local labor rates.

Up to 20 years, depending on water quality, usage, and maintenance. Regular maintenance and annual flushing can help extend the lifespan of your tankless water heater.

Tankless water heaters can last up to 20+ years. Proper maintenance is essential to achieve this lifespan. Call Pipecraft Plumbing to schedule routine maintenance of your tankless water heater.

Navien tankless water heaters can last up to 20+ years. Proper maintenance is essential to achieve this lifespan. Call Pipecraft Plumbing to schedule routine maintenance of your tankless water heater.

With proper maintenance, Eternal Water Heaters can last up to 15-20 years. However, due to the company’s closure, parts may be scarce, and replacement may be necessary.

Recirculation works through a pump activated by a switch or motion sensor, providing energy and water efficiency. The pump moves ambient-temperature water back to the tankless water heater, and a sensor shuts off the pump when hot water arrives at the farthest tap.

Tankless water heaters use heating coils to warm water as needed, providing hot water on demand. When you turn on the faucet, a flow sensor detects the water flow and sends an electrical signal to the heating elements, which then warm the water to a set temperature.

Hire a licensed plumbing contractor like Pipecraft Plumbing to install your Navien tankless water heater. Proper installation involves disconnecting and reconnecting gas lines, venting, and wiring, and ensuring your installation meets local plumbing codes.

Contact Pipecraft Plumbing for safe and compliant installation, ensuring Rinnai warranty policies are met. Installation requires proper sizing, venting, and gas supply connections.

Flushing your tankless water heater annually is crucial to maintaining optimal performance and efficiency. Follow the step-by-step process outlined on our website or consult the user manual for instructions. Proper maintenance includes more than just flushing the unit, call Pipecraft Plumbing for a whole system flush and inspection of your water and gas lines, proper airflow and water pressure, and to ensure your system runs smoothly for years to come.

No, but adjusting the temperature setting or checking faucet limit stops may be necessary. Lowering the temperature setting can help activate the unit for lower-flow fixtures.

Tankless water heaters can be installed outdoors, but in Colorado, they are most often installed indoors. While the unit itself has freeze protection, the exposed pipes where water flows in and out do not. Additionally, outdoor installation may affect your tankless water heater’s warranty in Colorado.

Yes, Eternal Water Heaters display error codes on the front panel. Refer to our list of common error codes and solutions or contact Pipecraft Plumbing for assistance.

Yes, higher temperatures are required for commercial purposes and home hobbies like brewing. The default setting for a Rinnai tankless water heater is 120°F to prevent scalding. To increase the temperature consult the user manual or contact Pipecraft Plumbing for assistance.

Yes, Pipecraft Plumbing can help you select and install a new tank, tankless, or hybrid water heater that suits your needs.

Due to the complexity of Eternal Water Heaters and the limited availability of parts, it’s recommended to hire a licensed plumber like Pipecraft Plumbing for repairs.

Yes, you can leave your tankless water heater on all the time. The system only heats water as it is requested, so there’s no unnecessary energy consumption. For vacation properties, it’s still recommended to leave the unit on, but if you choose to turn it off, ensure you drain the system entirely to prevent any damage.

Rinnai recommends hiring a licensed contractor trained in plumbing, gas, electrical, and venting to ensure a safe and compliant installation. Improper installation can lead to safety hazards, void the warranty, and result in costly repairs.

No, a tankless water heater does not have to be installed on an outside wall inside the home. It can be installed anywhere inside the house as long as it can be properly vented to the outside. The type and length of the vent will impact the installation cost. Keep in mind tankless water heaters generally operate at noise levels between 40 to 60 decibels (dB). For comparison, 40 dB is roughly equivalent to the noise level of a quiet library, while 60 dB is similar to the sound of a normal conversation. The exact noise level can vary based on the model and installation quality.

No, Rinnai tankless water heaters are not designed for heating pools or spas, as the chemicals can damage the components. Instead, consider a dedicated pool or spa heater.

Yes, Rinnai offers specific tankless water heaters for mobile and modular homes. The professional, licensed, plumbers at Pipecraft Plumbing can help choose the right one for your needs.

High-efficiency water heaters and tankless water heaters qualify for energy rebates and government incentives. You can visit our rebates page for links to rebate calculators that will assist you in determining the incentives available to you.

There’s a traditional tank and a tankless water heating solution for almost every application. Tankless water heaters small size is great for saving space in areas like laundry rooms, utility rooms, garages, and crawl spaces, or for replacing low-boy tanks. They can also be paired with a storage tank or additional units when demand is higher, such as when multiple showers are running simultaneously (e.g., in gyms, condos, hotels, or multi-family housing).

When considering a new appliance, you’ll want to evaluate the energy source and efficiency, and whether any retrofitting is required. Do you have gas available, or are you shifting to solar and electric systems? Deciding between a tankless or a tank-type water heater is a discussion best had with an experienced Pipecraft Plumbing plumber who will guide you through the decision-making process.

To select the right size tankless water heater for your home, consider the following factors:

Number of people in your household
Average water usage in your household
Local altitude and Colorado climate

Electric Tankless Water Heaters:

Pros – Generally easier to install, no venting required, smaller size, and typically lower upfront cost.
Cons – A storage tank may be required for higher operational costs in areas with high electricity rates and less efficiency in very cold climates.

Gas Tankless Water Heaters:

Pros – Lower operational costs due to lower natural gas prices, better performance in cold climates, and more efficient for high-demand households.
Cons – Requires venting, more complex installation, and typically higher upfront cost.

In Colorado, where heating water at high altitudes requires more energy, gas tankless water heaters tend to be more energy-efficient compared to electric models.

It depends on your hot water needs, budget, and whether your home can accommodate the installation requirements for a tankless system. Upgrading to a tankless water heater is worth considering if you’re looking for a more energy-efficient water heater, want to cash in on energy rebates, save money long-term on equipment costs, and enjoy the luxury of endless hot water.

Descaling, which removes mineral deposits from the inside of the tankless water heater, should be done yearly in Colorado due to our mineral-rich hard water.

The cost of flushing a tankless water heater can vary, expect a couple hundred dollars and the service to last at least an hour. For specific pricing, it’s best to contact Pipecraft Plumbing directly. We can provide an estimate based on your specific unit and service requirements.

Yes, condensing tankless water heaters require a condensate drain because they produce condensation when heating water. This drain prevents water buildup and potential issues with the tankless water heater. Non-condensing tankless water heaters do not need a condensate drain.

Yes, you can flush the unit yourself. However, there is value in hiring an expert. Pipecraft Plumbing does more than just flush the water heater during a routine maintenance call. They also check the venting, water filters, air filters, and evaluate the error code history, water pressure, water quality, and the effectiveness and efficiency of your home’s hot water system.